hp officejet pro 8125 saying my ink cartridges are blocked or not recognized, they're hp brand

— asked by Chloe

This printer uses dynamic security measures and periodic firmware updates that can block cartridges using a non-HP chip or reused HP chips.

The printer is intended to work only with cartridges that have a new or original HP chip. A reused HP chip may be blocked after a firmware update, even if it previously worked.

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