netflix and disney+ keep freezing or buffering every few minutes even though my internet is fine.

— asked by Jamie

Quick answer: The projector's Wi-Fi radio is weaker than your phone/laptop, or there's a software cache issue with the streaming apps.

Diagnosis

The projector's Wi-Fi radio is weaker than your phone/laptop, or there's a software cache issue with the streaming apps.

How to Fix It

Clear the app cache and data. Go to Settings > Apps, select Netflix/Disney+, then choose Clear Cache and Clear Data. Log back in. This forces a fresh app install without deleting it.

If That Didn't Work

Improve your Wi-Fi signal. The Freestyle 2's placement matters. Move it closer to your router, or use the 2.4GHz network for better range (sacrificing some speed). As a last resort, a USB-C to Ethernet adapter with a wired connection is the most stable fix.

Heads Up

Avoid placing the projector in a media cabinet or behind a TV—the metal and electronics severely block Wi-Fi. Give it a clear line of sight to your router.

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