why is my dyson purifier making a loud rattling noise on the highest fan speed? it's only a few months old.

— asked by Morgan

DIAGNOSIS A foreign object is likely lodged in the fan assembly or the loop amplifier (the ring on top). This is common with high-speed airflow.

FIX Power off and unplug the machine. Remove the loop amplifier by twisting it counter-clockwise and lifting it off. Visually inspect the main fan bladewheel for debris like hair, dust bunnies, or small objects. Use a flashlight to look inside the base. Remove any debris carefully.

IF THAT DIDN'T WORK The rattling could be a loose component. Check that the filter is installed correctly and seated flush. A misaligned filter can cause turbulence and noise. Also ensure the loop amplifier is securely reattached by twisting clockwise until it clicks.

HEADS UP Never insert tools or fingers into the fan bladewheel while the unit is plugged in. The fan can spin freely and cause injury. Regular cleaning of the loop amplifier and intake grilles prevents this.

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