my acer kb272 monitor just has a black screen but the power light is on, no signal message

— asked by Riley

Quick answer: The monitor is powered but not receiving a usable video signal from your PC. The input source is wrong or the cable/port is faulty.

Diagnosis

The monitor is powered but not receiving a usable video signal from your PC. The input source is wrong or the cable/port is faulty.

How to Fix It

First, press the monitor's menu button. Navigate to Input Select. Change from the current setting to the port your cable uses (HDMI or DisplayPort). If that doesn't work, power everything down. Unplug and firmly reseat the video cable at both the monitor and PC ends. Restart the PC.

If That Didn't Work

The issue might be on the PC side. Test the monitor with a different source like a game console or laptop. If it works, troubleshoot your PC's graphics driver or output port.

Heads Up

Cheap or damaged HDMI cables are a common culprit. Try a different, known-good cable before assuming the monitor is faulty.

0

Different problem with the same product?

Ask about the Acer 27 Inch Monitor- KB272-27 Inch FHD IPS (1920 x 1080) Display, Up to 120Hz Refresh Rate, 99% sRGB, Tilt, Adaptive-Sync Su →