my canon pixma mg3620 is making a weird grinding noise when i try to print, should i be worried?

— asked by Alex

A grinding noise usually means a mechanical obstruction. Stop printing immediately.

  1. Power off the printer.
  2. Inspect for a paper jam. Remove all paper from the front tray. Look inside for any torn scraps or foreign objects.
  3. Check the FINE cartridge holder area. Do not touch or force it. Ensure cartridges are seated correctly.
  4. Power back on. Listen if the noise recurs during startup.

If that didn't work: The noise could be from the paper feed rollers trying to grip without paper during a cleaning cycle. If you initiated a roller cleaning (Alarm lamp flashes seven times), let it complete. The rollers will spin and then stop. Do not interrupt.

Heads up: Never hold the FINE cartridge holder to stop or move it forcibly. Do not touch it until it stops completely. If the noise persists with no jam found, a component may be damaged—contact service.

0

Different problem with the same product?

Ask about the Canon PIXMA MG3620 Wireless All-In-One Inkjet Printer →