Diagnosis
The flashing power light on the HP DeskJet 4155e indicates a "Fatal Error" or a critical state where the printer's firmware has halted all operations to prevent hardware damage. This is typically triggered by a mechanical obstruction—such as a microscopic piece of torn paper in the feed rollers—or a communication failure between the printhead and the main logic board. When the power light blinks, the printer is essentially in a loop, attempting to initialize the carriage and failing, which prevents it from accepting any new print jobs from your PC or mobile device. You can confirm the specific nature of the failure by looking at the control panel display. If the power light is flashing in tandem with an "E" error code (like E0, E1, or E3) on the small LCD screen, it confirms a hardware jam or cartridge misalignment. If the screen is blank but the light continues to blink, the issue is likely a power surge that has corrupted the temporary memory (NVRAM) or a failing power adapter that cannot provide the peak voltage required to move the ink carriage.
How to Fix It
To resolve a flashing power light and restore functionality, perform a hard hardware reset and a manual carriage clearance:
- While the printer is powered on and the light is flashing, pull the power cord directly from the back of the printer. Do not turn it off using the button first.
- Unplug the power cord from the wall outlet.
- Wait exactly 60 seconds to allow the capacitors on the logic board to discharge completely.
- Open the front ink cartridge access door. Manually check if the carriage can slide freely from left to right. If it is stuck, gently nudge it to ensure there are no obstructions.
- Check the paper tray and the rear output slot. Use a flashlight to look for small scraps of paper or staples. Even a piece of paper the size of a fingernail can trigger the sensor.
- Plug the power cord directly into a wall outlet. Avoid using surge protectors or power strips for this test, as the DeskJet 4155e is sensitive to voltage drops during the initialization phase.
- Press the Power button. If the light stops flashing and the printer goes through its startup noise/cycle, the error is cleared.
If That Didn't Work
- Reseat the Ink Cartridges: Open the cartridge door and remove both the black and tri-color cartridges. Use a lint-free cloth and a tiny amount of distilled water to gently wipe the gold electrical contacts on the cartridges. Reinsert them firmly until they click. A poor connection here often triggers a flashing power light.
- Perform a Factory Reset: With the printer on, press and hold the Power button and the Cancel (X) button simultaneously for 10 seconds. This clears the internal print queue and resets the firmware to factory defaults, which can resolve software-induced hangs.
- Check for "Ink System" Errors: If the light continues to flash, check if the ink cartridges are genuine HP 67 cartridges. Third-party or refilled cartridges can sometimes trigger a security mismatch that locks the printer into an error state. Try removing one cartridge at a time to see if the flashing stops, identifying which specific cartridge is causing the fault.
- Update Firmware via HP Smart: If the printer eventually reaches a "Ready" state but the light flashes during the first page of a print, use the HP Smart app on your phone to check for a firmware update. Outdated firmware on the 4155e model frequently causes intermittent communication errors.
Heads Up
- Avoid using "canister" or "refill" ink kits on the 4155e; the sensors in this model are highly sensitive and can trigger a permanent flashing error if the chip is not recognized.
- Always use a wall outlet rather than a power strip. Low voltage during the carriage "homing" sequence is a leading cause of random power-light blinking.
- Keep the printer in a dust-free environment. Dust accumulation on the encoder strip (the clear plastic strip running across the width of the printer) can cause the carriage to overshoot its mark, triggering a fatal error.
- If you experience a paper jam, always pull the paper in the direction of the paper path. Pulling it backward can damage the delicate pickup rollers and cause permanent flashing errors.