my lg 27ul500 screen goes black for a second every few minutes, it's driving me nuts, what's wrong with it?

— asked by Riley

Quick answer: That's usually the monitor's built-in power-saving feature kicking in aggressively, thinking there's no signal when there actually is. It's a handshake issue, not a hardware fault.

Diagnosis

That's usually the monitor's built-in power-saving feature kicking in aggressively, thinking there's no signal when there actually is. It's a handshake issue, not a hardware fault.

How to Fix It

First, try turning off the power-saving modes. Press the joystick button on the back of the monitor to bring up the menu. Navigate to General > Energy Saving and set it to Off. Also, go to Picture > Screen Off and set that to Off. This often solves the random blackouts.

If That Didn't Work

The problem might be your HDMI or DisplayPort cable. A low-quality or damaged cable can cause intermittent signal drops. Swap it out for a certified high-speed cable, preferably the one that came with the monitor, and see if the issue stops.

Heads Up

If you're using an adapter (like USB-C to HDMI), that's a common weak point. Try connecting directly from your computer's video output to the monitor's port without an adapter if you can.

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