Question 1

water is leaking from the bottom of the unit, not from the bucket overflow.

Accepted Answer

DIAGNOSIS The internal drain pan is overflowing because the condensate drain line (if using the hose) is blocked or kinked, or the internal drain hole is clogged. FIX Unplug and empty the bucket. Tip the unit back and look at the bottom. Locate the circular rubber drain port. Remove any hose attached. Use a pipe cleaner or small brush to clear the port of algae or slime. Flush with a little vinegar water. IF THAT DIDN'T WORK If using the continuous drain hose, ensure it has a steady, downward slope with no loops or kinks. A slight uphill section will cause water to back up inside the unit. Also, check that the hose isn't frozen or blocked by debris. HEADS UP This leak often happens when switching from bucket to hose drain. You MUST remove the bucket AND ensure the drain hose is properly attached and routed before turning the unit on. Water will flow out of both the port and into the bucket if the bucket is in place without the hose cap installed.

Question 2

i set it to 45% but it never seems to get below 55% on its display, what's wrong?

Accepted Answer

DIAGNOSIS The built-in humidistat is not precise; it's more of a guide. The reading can be off by +/- 5-10%, and it measures right at the unit, not room-wide. FIX Don't chase the number. Use a standalone digital hygrometer placed across the room as your truth source. Adjust the Midea's set point based on that. If the standalone reads 55%, try setting the Midea to 40% or 'Continuous' mode and see if the room humidity (per your hygrometer) actually drops. IF THAT DIDN'T WORK The unit may be undersized for the space or conditions. A 35-pint unit in a cool, very damp 1500 sq ft basement will struggle. Ensure doors/windows are closed. Check that the air filter is clean and there's at least 12 inches of clearance on all sides for proper airflow. HEADS UP The unit's display shows current humidity, not your set point. The set point is the small number next to the % symbol. If the two numbers are far apart, the unit is simply working to close the gap. Give it 24 hours of continuous operation in a sealed room for a true performance test.

Question 3

the fan keeps running non-stop even after it reaches the set humidity, compressor is off but fan is on.

Accepted Answer

DIAGNOSIS This is a designed feature, not a fault. The fan continues to run to circulate air and monitor humidity levels after the compressor cycles off. FIX To make it completely shut off, you must turn the unit off manually with the power button or unplug it. In normal 'Smart' or 'Dry' mode, the fan will run continuously at a low speed for up to 3 minutes after the compressor stops to dry the coil and then may cycle on periodically to sample air. IF THAT DIDN'T WORK If the fan is running at HIGH speed constantly, even when the room is dry, that's different. Try a system reset: unplug for 5 minutes, then plug back in. If high-speed fan persists, the control board might be faulty. HEADS UP This low-speed fan operation is actually good for the unit and energy use is minimal. It prevents musty smells by keeping internal parts dry and allows for faster response when humidity rises again.

Question 4

it's making a loud gurgling or bubbling noise, like water is running through it, is that normal?

Accepted Answer

DIAGNOSIS Yes, that's normal operational noise for this model. It's the sound of refrigerant flowing through the coils. FIX No fix needed—it's designed to do this. The sound is most noticeable during the compressor's startup cycle and when the unit switches between compressor runs in a damp environment. You can't silence it. IF THAT DIDN'T WORK If the sound changes to a loud knocking, banging, or screeching, that's not normal. A knocking could indicate a loose compressor mount. Screeching suggests a fan motor bearing failing. In those cases, unplug the unit and contact support. HEADS UP Place the unit on a perfectly level, hard floor. On an uneven or soft surface (like thick carpet), the compressor vibration amplifies all operational noises, making the gurgling sound louder.

Question 5

dehumidifier runs but doesn't collect any water, bucket stays empty after a whole day.

Accepted Answer

DIAGNOSIS The room's humidity is likely already low, or the humidity sensor is out of calibration, making the unit think it's done. FIX First, verify the room actually needs dehumidifying. Use a separate hygrometer. If it's truly damp, force a test. Set the unit to 'Continuous' mode (the water drop icon) and the fan to 'High'. This bypasses the humidistat. It should start pulling water within an hour in a damp space. IF THAT DIDN'T WORK Check for a blocked air path. Vacuum the intake and exhaust grilles thoroughly. If airflow is restricted, the coil won't get cold enough to condense water. Also, ensure the bucket is clicked fully into place—the unit won't run if the bucket sensor isn't engaged. HEADS UP In 'Continuous' mode, it will run until you turn it off or the bucket is full. Monitor it to prevent overflow. If it still pulls no water in 'Continuous' mode in a verified damp room, the refrigerant system may have failed.

Question 6

my midea 35 pint dehumidifier just shows e1 and beeps, what does that mean?

Accepted Answer

DIAGNOSIS That's the ambient temperature sensor error. The unit thinks the room temp is below 41°F (5°C), which is its minimum operating limit. FIX Move the dehumidifier to a warmer room. The sensor is internal, so you need to warm the entire unit. Unplug it, let it sit in a heated space (above 60°F is safest) for a few hours, then plug it back in. The E1 should clear once it senses adequate temperature. IF THAT DIDN'T WORK The sensor or its connection might be faulty. Check for any obvious damage to the unit or the power cord. Try a different, known-good power outlet. If it persists in a warm room, a hard reset sometimes helps: unplug, wait 10 minutes, plug back in. HEADS UP Don't try to run it in a cold space like an unheated basement in winter. The coils can frost over instantly, damaging the compressor. This unit is designed for continuous operation in spaces above 41°F.

Midea MAD35C1QWT 35-Pint Dehumidifier

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