soundbar keeps switching to bluetooth input by itself in the middle of watching tv.

— asked by Morgan

DIAGNOSIS The soundbar's Bluetooth circuit is being triggered by a nearby device, like a neighbor's phone or your own laptop searching for devices.

FIX Disable Bluetooth auto-wake. Press and hold the 'Bluetooth' button on the soundbar's remote for 5 seconds. You will hear a confirmation tone. This prevents the soundbar from automatically switching to Bluetooth when it detects a pairing request.

IF THAT DIDN'T WORK Clear all paired Bluetooth devices. In the JBL One app, go to Bluetooth settings and 'Forget All Devices'. Then re-pair only the device you use.

HEADS UP If the input still changes randomly, the front panel control board may have a stuck or shorted 'Source' button membrane. This requires internal inspection.

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