the clock on my breville microwave resets to 0:00 every time i unplug it, is the battery dead?

— asked by Casey

DIAGNOSIS Yes. The microwave has a small internal backup battery (typically a coin cell) that maintains the clock and settings during brief power outages. It's depleted.

FIX This model doesn't have a user-replaceable clock battery. You'll need to live with resetting the clock after a power loss, or contact Breville support for a service option.

IF THAT DIDN'T WORK If the clock resets even when the unit is plugged in and appears to have power, it indicates a deeper issue with the main control board, not just the backup battery.

HEADS UP The clock resetting doesn't affect cooking performance. It's purely a convenience feature. Constantly unplugging and replugging to 'fix' it can stress the power components.

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