the sound from the tv speakers cuts out for a second every few minutes, it's super annoying, happens on all inputs and apps.

— asked by Morgan

Quick answer: This is almost always a software or audio processing glitch, not faulty hardware.

Diagnosis

This is almost always a software or audio processing glitch, not faulty hardware.

How to Fix It

Perform a full audio reset. Go to All Settings > Sound > Advanced Settings > Reset Sound. Confirm. Then, immediately disable any post-processing: set 'Sound Mode' to 'Standard' and turn OFF 'Auto Volume', 'Surround Sound', and 'Clear Voice Pro'.

If That Didn't Work

Check for a firmware update. Go to All Settings > General > System > Software Update > Check Update Now. Install any available update, as LG frequently patches audio bugs. After updating, power cycle the TV (unplug for 1 minute).

Heads Up

If you're passing audio to a sound system via HDMI ARC, the problem might be there. Switch the TV sound output temporarily to 'TV Speaker' to isolate the issue. If the cutouts stop, the problem is your ARC connection or soundbar.

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