this LG tv is connected to wifi but all the built-in apps like Netflix keep buffering or saying network error, my internet is fine.

— asked by Taylor

Quick answer: The TV's wireless connection is likely weak or unstable. The internal antenna isn't great, especially if your router is far away or through walls.

Diagnosis

The TV's wireless connection is likely weak or unstable. The internal antenna isn't great, especially if your router is far away or through walls.

How to Fix It

The fastest solution is to switch to a wired Ethernet connection. Plug a standard Ethernet cable from your router into the LAN port on the back of the TV. This immediately stabilizes the connection and often boosts speed for 4K streaming.

If That Didn't Work

You may need to clear the app cache. Go to All Settings > General > System > Storage > Internal Storage. Select 'Cached Data' and confirm clearing it. Then, go to Apps, select the problematic app (e.g., Netflix), and choose 'Clear Data'. You'll have to sign in again, but this often fixes corrupted app data.

Heads Up

Avoid using the TV's 'Quick Start+' (always-on) feature if you have connectivity issues. Go to All Settings > General > System > Additional Settings > Quick Start+ and turn it OFF. A full power cycle can resolve lingering network glitches.

📖 LG Appliance Troubleshooting Guide - TVs, Washers, Fridges & More
0

Different problem with the same product?

Ask about the LG 70 inch 70UQ7590PUB 4K Smart TV →