the touch buttons on the side of my arzopa monitor are super sensitive and keep bringing up the menu when i don't want them to

— asked by Riley

Quick answer: The capacitive touch buttons have no physical travel or tactile feedback. Accidental activation is common, especially when handling the monitor or if it's placed near other objects.

Diagnosis

The capacitive touch buttons have no physical travel or tactile feedback. Accidental activation is common, especially when handling the monitor or if it's placed near other objects.

How to Fix It

Develop a specific handling technique. Always pick up the monitor by the top and bottom bezels, avoiding the right-side edge where the buttons are located. When placing it in a bag, ensure the right side is not pressed against a book or charger. There is no software setting to disable or lock the buttons.

If That Didn't Work

The issue may be exacerbated by a screen protector or case that applies slight pressure to the bezel near the buttons. Remove any third-party accessories and see if the phantom presses stop.

Heads Up

The power button is also capacitive. A long press (about 5 seconds) is required to turn the monitor off. Brief accidental touches will not power it down, but they will wake it from sleep or open the OSD menu.

0

Different problem with the same product?

Ask about the ARZOPA 16.1'' 144Hz Portable Gaming Monitor, 106% sRGB 1080P FHD Kickstand Portable Monitor with HDR, Ultra Slim, Eye Care, E →