the vent fan won’t turn off, it just runs constantly even when the microwave is off.

— asked by Alex

Quick answer: The touchpad for the vent fan is likely stuck or shorted. Moisture or grease can cause a phantom press.

Diagnosis

The touchpad for the vent fan is likely stuck or shorted. Moisture or grease can cause a phantom press.

How to Fix It

Clean the entire control panel thoroughly with a damp cloth, focusing on the vent control area. Let it dry completely. Press the vent OFF button firmly several times.

If That Didn't Work

The control board may have a failed relay. This requires a main PCB replacement. Unplug the unit to stop the fan until it's repaired.

Heads Up

A constantly running fan draws power and wears the motor. Do not leave it in this state for extended periods.

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