the turntable motor makes a loud grinding noise and sometimes just stops turning.

— asked by Casey

Quick answer: The turntable motor gearbox has failed. Gears inside strip or bind.

Diagnosis

The turntable motor gearbox has failed. Gears inside strip or bind. Food spills can also jam the roller ring.

How to Fix It

First, remove the glass tray and roller ring. Clean the cavity floor and the ring guide. Ensure the ring rotates freely. Reinstall everything properly.

If That Didn't Work

The turntable motor itself is faulty. You must replace the motor (often called the tray motor or drive motor). It's located under the cavity floor.

Heads Up

Running it with a grinding motor can overload other components. Stop using it until fixed to prevent further damage.

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