wifi keeps disconnecting on my tv, have to reboot to get it back, my other devices are fine

— asked by Alex

DIAGNOSIS Faulty or overheared Wi-Fi module in the TV, or interference from the TV's own components.

FIX Forget your Wi-Fi network on the TV. Restart your router. Reconnect the TV to the 2.4GHz band, not the 5GHz band, for a more stable connection.

IF THAT DIDN'T WORK Use an Ethernet cable. The 55U8K has a 100BASE-T port. If the problem disappears, the internal Wi-Fi card is likely faulty.

HEADS UP If using Wi-Fi, in Settings > Network > Advanced, set the 'IP settings' to 'Static' and manually enter your DNS as 8.8.8.8 and 8.8.4.4. This can prevent DHCP drops.

0

Different problem with the same product?

Ask about the Hisense 55 inch 55U8K Mini-LED ULED 4K Smart TV →