after cleaning, there's water under the blade assembly in the pitcher, i can't get it all out and it's leaking when i store it

— asked by Morgan

Quick answer: Water is trapped in the cavity between the blade shaft seal and the bottom of the plastic pitcher base. This is common if the pitcher was submerged or run through a dishwasher.

Diagnosis

Water is trapped in the cavity between the blade shaft seal and the bottom of the plastic pitcher base. This is common if the pitcher was submerged or run through a dishwasher.

How to Fix It

Do not submerge the pitcher. To dry it, unscrew the blade assembly by turning it clockwise (it's reverse-threaded). Remove the blade, the metal drive socket, and the rubber sealing ring. Dry all components and the pitcher cavity thoroughly with a towel. Reassemble tightly.

If That Didn't Work

The rubber sealing ring (gasket) on the blade shaft is worn or damaged. This allows water to enter the cavity during washing. It must be replaced. Ninja part #TB301GR.

Heads Up

Storing the pitcher with water inside the blade cavity can lead to mold growth and a compromised seal. Always dry it completely before reassembly. The pitcher is top-rack dishwasher safe, but disassembling the blade first is recommended.

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