asus rt-ax86u won't power on at all, no lights, nothing. what do i check?

— asked by Sarah

Diagnosis: Faulty power supply or connection.

  • Confirm you are using the original ASUS AC adapter from the package. Specifications: DC Output +19V with 2.37A current or +19.5V with 2.31A current.
  • Check the wall outlet is live. Plug the router directly into the wall, not a power strip.
  • Ensure the adapter is fully seated in the router's Power (DC-IN) port.
  • Press the physical Power button on the router.

IF THAT DIDN'T WORK: The adapter may be defective. Try a different, known-good outlet. If still no power, the adapter or router's internal power circuit has failed.

HEADS UP: Operating temperature must be between 0°C and 40°C. A unit stored outside this range may not function.

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