braava jet m6 won't go back to its charging station after cleaning, it just stops

— asked by Lisa

This usually means it didn't start the job from the charging station, or the path back is blocked.

Here's what you do:

  1. First, check the area around the charging station. Make sure it's clear of clutter for at least 4 feet in front of it.
  2. To manually send it home, tap the HOME button on the robot. A blue light ring pattern means it's seeking the station.
  3. Important: The 'go home' feature only works if your robot started that cleaning job from the charging station. If you placed it elsewhere to start, you'll need to manually return it.
  4. Wipe the sensors on the bottom of the robot and the charging contacts on both the robot and station with a dry cloth.

IF THAT DIDN'T WORK: The robot might have a low battery and can't make the trip. Slide it onto the charging station contacts manually. If the 'CLEAN' text is pulsing while charging, it's in the middle of a job and will resume once recharged.

HEADS UP: Keep your charging station plugged in at all times, and position it at least 4 feet away from stairs to prevent falls.

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