i'm getting an 'e1' error code on the display and the heat won't kick on.

— asked by Alex

Quick answer: Error E1 indicates a short cycle or flame lockout error detected from your furnace's control board.

Diagnosis

Error E1 indicates a short cycle or flame lockout error detected from your furnace's control board.

How to Fix It

This is a system error, not a thermostat fault. Turn off power to your furnace at the breaker for 60 seconds. Restore power. The thermostat should reset and the E1 code should clear after the furnace completes a startup cycle.

If That Didn't Work

The error is originating from the furnace. Common causes are a dirty flame sensor or a faulty pressure switch. These require furnace maintenance.

Heads Up

If E1 returns immediately, the thermostat is correctly relaying an error from your furnace. Do not bypass it; diagnose the furnace problem.

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