it randomly disconnects from my wifi, especially when streaming 4k content, have to reboot to reconnect.

— asked by Morgan

Quick answer: Interference on the 2.4GHz Wi-Fi band or a power-saving setting disrupting the connection. The projector's Wi-Fi module is sensitive to signal congestion.

Diagnosis

Interference on the 2.4GHz Wi-Fi band or a power-saving setting disrupting the connection. The projector's Wi-Fi module is sensitive to signal congestion.

How to Fix It

Connect to a 5GHz Wi-Fi network if your router supports it. The 5GHz band is less congested. In projector settings, go to Network & Internet > Wi-Fi, select your network, and ensure it's the 5GHz SSID. If only 2.4GHz is available, move the router closer.

If That Didn't Work

Disable the Wi-Fi power-saving feature. Go to Settings > Device Preferences > Power > Wi-Fi Power Saving Mode and set it to OFF. This prevents the system from suspending the network during playback.

Heads Up

The metal body can attenuate signal. Avoid placing the projector with its Wi-Fi antenna area (near the rear ports) directly against a wall or large metal object.

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