just got this hd9867 and it smells like burning plastic the first few times i use it, is that normal?

— asked by Casey

Quick answer: Yes, normal. It's the protective oil coating on the internal metal heating element and chamber burning off.

Diagnosis

Yes, normal. It's the protective oil coating on the internal metal heating element and chamber burning off. Not the plastic housing.

How to Fix It

Run the appliance empty at maximum temperature (200C/390F) for 30 minutes. Do this 2-3 times. Ensure your kitchen is well-ventilated. The smell will diminish and disappear completely after a few full cooking cycles.

If That Didn't Work

If a strong, acrid plastic smell persists after 5+ cycles, check for any packaging material or protective film you may have missed. Remove the pan and basket and inspect the entire cooking chamber for stickers or foam.

Heads Up

Do not confuse the normal burning-oil smell with smoke from food debris. Always clean the pan and basket after use. Fat drippings left in the pan will smoke and burn on the next preheat.

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