my benq th685p just shows a solid red light on the power button and won't turn on at all, fan doesn't even spin.

— asked by Casey

Quick answer: The projector is in a hard protection lockout, usually triggered by overheating or a power fault during its last shutdown.

Diagnosis

The projector is in a hard protection lockout, usually triggered by overheating or a power fault during its last shutdown.

How to Fix It

Unplug the power cord from both the wall and the projector. Wait a full 5 minutes for internal capacitors to discharge. While it's unplugged, check the air intake and exhaust vents for any major dust blockage. Plug it back in directly to a wall outlet (not a power strip) and press the power button.

If That Didn't Work

The internal temperature sensor or power board might be faulty. Try a different, known-good power cable first. If no change, the unit likely needs service.

Heads Up

Never move or unplug the projector immediately after turning it off. Always let the cooling fan run to completion, which can take a minute or two after the light goes off.

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