my coffee is coming out super slow, like a drip. is it broken?

— asked by Casey

Yeah, this one's common. It's almost always scale buildup in the internal lines.

You need to run the Auto Clean descaling cycle. If it's been a while or you have hard water, you might need to run it more than once.

The machine itself tells you when—it starts flashing "CLEAN" on the display after about 60 brews.

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