my dell s2722qc screen just flickers black randomly for a second, especially when i move the mouse, what’s up with that?

— asked by Jordan

DIAGNOSIS This is a known USB-C handshake issue with the integrated hub. The monitor is briefly losing the video signal.

FIX First, disable the monitor's power saving features. Press the joystick button. Go to Menu > Display > Power > USB-C Power Savings. Set it to Off. If that doesn't work, update the monitor firmware using Dell Display Manager on your connected PC.

IF THAT DIDN'T WORK The USB-C cable is likely the culprit. Use the cable that came with the monitor. If you lost it, buy a certified USB-C 3.2 Gen 2 cable that supports DisplayPort Alt Mode and 90W power delivery.

HEADS UP Do not use cheap USB-C cables from unknown brands. They cause unstable power and signal delivery, which can damage the monitor's USB controller over time.

0

Different problem with the same product?

Ask about the Dell S2722QC 27 inch 4K USB-C Monitor →