The brewer isn't getting power. Check the outlet and the circuit.
- Plug the brewer into its own grounded outlet. If the circuit is overloaded with other appliances, it may not function. It should be on a separate circuit if possible.
- Make sure the power cord is plugged in securely.
- Plug it into a different outlet to test.
- Reset the circuit breaker if necessary.
- If the brewer is cold or frozen, wait at least two hours for it to reach room temperature before trying to power it on.
IF THAT DIDN'T WORK: The brewer is not user-serviceable. If there's no physical damage to the cord or plug and it's still dead, contact Keurig Customer Service at 1-866-901-BREW. Do not open the bottom cover.
HEADS UP: This appliance must be grounded using a 3-hole properly grounded outlet. Do not cut or remove the third (ground) prong from the power cord.