The hot water tank is empty or the exit needle is severely clogged.
- Check the hot water tank. Lift the lid and make sure it's filled with water up to the FILL LEVEL indicator.
- If there's water, the exit needle is clogged. Unplug the machine. Remove the K-Cup holder. Use a paper clip to clear the exit needle at the bottom of the holder. Rinse the holder.
IF THAT DIDN'T WORK: The internal plumbing is scaled up. You need to descale. Run the descaling procedure using 8 ounces of undiluted white vinegar. If you've descaled twice and it still doesn't brew properly, contact Keurig Customer Service at 1-866-901-BREW.
HEADS UP: For future clogs, make sure you're not using grounds-style pods or reusable filters that let too much grit through. Stick to official K-Cup pods.