my lg sp7y soundbar won't turn on at all, no lights, nothing. what do i check?

— asked by Morgan

DIAGNOSIS The soundbar has no power. The most likely cause is an issue with the power supply connection or a deep protection mode.

FIX First, confirm the power cable is fully inserted into both the soundbar and the wall outlet. If confirmed, unplug the soundbar from the wall for a full 60 seconds. Plug it back in. Press and hold the power button on the soundbar itself (not the remote) for 10 seconds.

IF THAT DIDN'T WORK Try a different, known-working power outlet. If the soundbar still shows no signs of life, the internal power supply unit may have failed.

HEADS UP The SP7Y lacks a physical power switch. The only way to cut main power is to unplug it from the outlet.

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