Yeah, this one's common. First, check you're not in screwdriver mode by accident.
- Look at the collar right behind the chuck. If it's set on a number (like 5 or 10), that's the clutch for driving screws. Turn it all the way to the drill bit symbol.
- Make sure you're using the correct speed. The switch above the trigger has 1 (low speed/high torque) and 2 (high speed). Use speed 1 for drilling.
- Try a fresh, fully charged battery. A weak battery delivers weak power.
If that didn't work, the bit is probably dull or wrong for the job. A spade bit or auger bit for wood will work better than a tired old twist bit. Swap it out.
If it's still weak with a fresh battery, sharp bit, and correct settings, the motor or electronics might be failing. Time to look into that 3-year warranty.