soundbar keeps saying 'bluetooth connected' over and over in a loop, can't use it.

— asked by Jamie

Quick answer: Bluetooth pairing corruption. A paired device is sending constant connection requests or the soundbar's Bluetooth module is glitching.

Diagnosis

Bluetooth pairing corruption. A paired device is sending constant connection requests or the soundbar's Bluetooth module is glitching.

How to Fix It

Perform a full Bluetooth reset. Press and hold the Bluetooth button on the remote for 10 seconds until the display shows 'BT CLEAR'. This deletes all paired devices. Then pair your device fresh.

If That Didn't Work

Perform a full factory reset. Unplug the soundbar. Press and hold the 'Source' and 'Volume -' buttons on the soundbar itself. While holding them, plug the power back in. Keep holding for 10 seconds after the lights flash.

Heads Up

After a factory reset, you must re-run the JBL One calibration using the remote. Your previous settings are gone.

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