the light and fan work but the microwave won't heat anything, it just hums and the plate spins.

— asked by Jamie

Quick answer: The magnetron has failed. This is the high-voltage component that generates microwaves.

Diagnosis

The magnetron has failed. This is the high-voltage component that generates microwaves. A humming noise with no heat confirms it.

How to Fix It

You must replace the magnetron. Part number is WB27X20471. Disconnect power. Remove the outer case. Discharge the high-voltage capacitor (short its terminals with an insulated screwdriver). Unbolt the old magnetron, disconnect its wires, and install the new one.

If That Didn't Work

If the new magnetron still doesn't heat, the high-voltage diode or capacitor is also bad. Test them with a multimeter. Diode is WB27X20445. Capacitor is WB27X20446.

Heads Up

The capacitor holds a lethal charge even when unplugged. You must discharge it. If you're not comfortable with high-voltage components, call a technician.

0

Different problem with the same product?

Ask about the GE PVM9005BLTS Over-the-Range Microwave →