the wifi keeps disconnecting on my smart range, i have to set it up over and over.

— asked by Casey

Quick answer: Weak or unstable 2.4 GHz WiFi signal. The range's wireless module has a mediocre antenna.

Diagnosis

Weak or unstable 2.4 GHz WiFi signal. The range's wireless module has a mediocre antenna. It also does not handle network switching well.

How to Fix It

Move your router closer or use a WiFi extender on the 2.4 GHz band. In your router settings, ensure the 2.4 GHz band is active and not on a crowded channel. Avoid using mesh networks that steer devices between nodes.

If That Didn't Work

The main control board's WiFi module may be failing. A full factory reset of the range's network settings can sometimes re-establish a stable connection. Use the settings menu on the range.

Heads Up

The range only works on 2.4 GHz networks. It cannot connect to 5 GHz. Dual-band network names (SSIDs) that are the same for both bands can confuse it. Temporarily split them.

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