why does my new homepod sound muffled or like it's underwater? the bass is fine but voices are terrible.

— asked by Sam

Quick answer: The most common cause is a clogged or dirty acoustic mesh, especially if it's placed in a kitchen or dusty area. Grease and dust block the tweeters.

Diagnosis

The most common cause is a clogged or dirty acoustic mesh, especially if it's placed in a kitchen or dusty area. Grease and dust block the tweeters.

How to Fix It

Clean the mesh immediately. Use a slightly damp, lint-free microfiber cloth. Gently wipe the entire fabric surface in a circular motion. Do not use any chemicals, sprays, or compressed air. Let it dry completely before powering on.

If That Didn't Work

Check the audio settings in the Home app. Select the HomePod, tap the gear icon, and ensure "Reduce Loud Sounds" and any EQ adjustments are off. Also, try disabling "Sound Check" to see if it improves clarity.

Heads Up

The fabric is water-resistant, but the internal components are not. Never submerge it or get it soaking wet. If liquid was spilled on top, unplug it immediately and let it dry for days before trying again.

0

Different problem with the same product?

Ask about the Apple HomePod 2nd Generation →