canon pixma tr8620a scanner feeder is jamming every time i try to copy more than one page. what am i doing wrong?

— asked by Ben

Document misfeed. Usually caused by overloaded feeder, wrinkled paper, or incorrect paper type setting.

  1. Do not exceed the auto document feeder capacity. Load pages face-up, top-edge first, aligned with the guide.
  2. Ensure all pages are flat, not curled, stapled, or torn. Remove any paper clips.
  3. On the printer control panel, before starting the copy, set the Document Type to match your paper—usually "Plain Paper."

If that didn't work, clean the feeder rollers. Power off, unplug. Dampen a lint-free cloth with water, wipe the rubber rollers you can see inside the feeder entrance. Let dry completely.

Heads up: The auto document feeder is for standard weight paper. It may struggle with very thin, thick, or glossy photo paper. For those, use the flatbed glass.

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