dishes are coming out wet and sometimes still dirty, especially on the top rack.

— asked by Riley

Quick answer: Inadequate washing and drying is typically caused by a clogged filter, a malfunctioning wash arm, or incorrect loading blocking spray patterns.

Diagnosis

Inadequate washing and drying is typically caused by a clogged filter, a malfunctioning wash arm, or incorrect loading blocking spray patterns.

How to Fix It

Remove the bottom rack and unscrew the cylindrical filter assembly in the sump. Rinse all parts—the coarse grille, fine mesh filter, and housing—under warm water. Check the upper wash arm for free rotation and clear its spray holes. Ensure no tall items on the bottom rack are obstructing the lower arm's rotation.

If That Didn't Work

The diverter mechanism that directs water to the upper wash arm may be stuck. Manually rotate the diverter located in the center of the lower wash arm to ensure it moves freely. A failed diverter motor will require replacement.

Heads Up

Using rinse aid is critical for drying performance on this model. Ensure the rinse aid dispenser is filled and the dial setting is not on 'OFF' or depleted.

📖 Whirlpool Troubleshooting Guide - Washer, Dryer, Dishwasher & Fridge Fixes
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