garage door opener makes a loud grinding or screeching noise only when going up. it's a legacy 920.

— asked by Morgan

Quick answer: This is almost always a worn drive belt. The Legacy 920 uses a rubber belt.

Diagnosis

This is almost always a worn drive belt. The Legacy 920 uses a rubber belt. Noise on ascent means the belt is slipping on the motor pulley or idler pulley due to wear or loss of tension.

How to Fix It

Inspect the entire belt for cracks, glazing, or fraying. Check belt tension. There is an idler pulley assembly with an adjustment bolt. Loosen the locknut and turn the adjustment bolt clockwise to increase tension. Retighten the locknut. Do not overtighten.

If That Didn't Work

The motor pulley itself may be worn smooth. With power disconnected, feel the grooves of the motor drive pulley. If they are polished and shallow, the pulley needs replacement. Belt slippage on a worn pulley causes the noise.

Heads Up

Never lubricate the drive belt. Lubricant will degrade the rubber and cause more slipping. Only lubricate the rail, rollers, and hinges.

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