That's ink on the paper guide rollers. It's a straightforward cleaning process.
Here's what you do:
- Load some plain Letter or A4 paper.
- Press the Home button on your printer.
- Select Maintenance.
- Scroll down and select Paper Guide Cleaning.
- Follow the on-screen instructions. The printer will feed paper through to clean the rollers.
You may need to repeat these steps a few times until the paper comes out clean.
If that didn't work: If print quality is still poor after this, the print head path inside the printer might be smeared with ink. That requires a more involved manual cleaning with cotton swabs and a specific water/detergent mix.