hp officejet pro 9015e blue wifi light isn't blinking, can't get it into setup mode. how do i fix this?

— asked by Alex

A non-blinking blue Wi-Fi light means the printer is not in Wi-Fi setup mode. You need to manually restart the setup mode.

  1. Swipe down on the display to open the Dashboard.
  2. Tap > (Settings), then Network Setup.
  3. Tap Restore Network Settings. Confirm by tapping Yes.
  4. Wait for 60 seconds. The printer will reset its network configuration.

If that didn't work: Ensure you are performing these steps on the printer's physical control panel, not within the HP Smart app. After the minute wait, close and reopen the HP Smart app on your computer or phone before trying to discover the printer again.

Heads up: This process clears any previous network settings. You will be setting up the printer as if it were new.

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