hp officejet pro 9015e wireless light is solid, not blinking, and my computer won't find it. how do i get it into setup mode?

A solid wireless light indicates the printer is not in Wi-Fi setup mode. You must restart the setup mode.

Procedure:

1. Swipe down on the printer display to open the Dashboard.
2. Touch the gear icon.
3. Touch Network Setup.
4. Touch Restore Network Settings.
5. Touch Yes when prompted.
6. Wait for 60 seconds.

Then close and reopen the HP Smart application on your computer and attempt connection.

If that didn't work: Check these conditions on your computer.

• Distance: Move computer closer to printer.
• VPN: Disconnect from any Virtual Private Network.
• Wi-Fi Radio: If computer uses Ethernet, ensure its Wi-Fi is turned on.