Dirty or dusty paper feed rollers. You need to clean the cassette rollers manually.
- Turn off and unplug the printer. Disconnect all cables.
- Slide out the paper cassette and remove all paper.
- Carefully place the printer on its side.
- Use a soft, moist cloth to clean the cassette rollers you can now see. Gently rotate them to clean the entire surface.
- Return the printer to its normal position.
- Replace the paper, reinsert the cassette, and reconnect all cables and power.
Heads up: Do not leave the printer on its side for an extended period, as ink may leak. Be careful not to trap your fingers when moving it.