Ink on the back of pages means the paper guide rollers need cleaning. Here's how you do it.
- Load plain Letter (8.5x11 inches) or A4 paper.
- Press the Home button on the printer.
- Select Maintenance.
- Scroll down and select Paper Guide Cleaning.
- Follow the on-screen instructions.
- Repeat until the paper comes out clean.
HEADS UP: If the problem persists after cleaning the guide, the print head path inside the printer may be smeared with ink and require a more involved cleaning.