my lg s95qr soundbar just suddenly went silent in the middle of a movie, no sound at all from any channel.

— asked by Morgan

Quick answer: The main board's firmware likely crashed. This is a known software hiccup with the S95QR.

Diagnosis

The main board's firmware likely crashed. This is a known software hiccup with the S95QR.

How to Fix It

Unplug the soundbar from the wall outlet. Unplug the power cord from the back of the soundbar itself. Wait 60 seconds. Plug the cord back into the soundbar, then into the wall. This performs a hard reset.

If That Didn't Work

Check your HDMI eARC connection. Turn off your TV. Unplug the HDMI cable from both the TV and soundbar for 30 seconds. Reconnect it firmly. Power everything back on.

Heads Up

If this happens repeatedly, update the soundbar's firmware via the LG Sound Bar app. A corrupted firmware version can cause these dropouts.

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