my liftmaster 8500w just flashes its led red and green alternately and the door won't move, what's wrong?

— asked by Jamie

DIAGNOSIS The logic board is throwing a fault code. Alternating red/green flash is the opener's "alert" mode.

FIX Press and hold the black button on the logic board for 6 seconds until the LED turns solid green. Release. The opener will re-learn its force limits. Run the door through a full open/close cycle using the wall console. This often clears the fault.

IF THAT DIDN'T WORK A sensor wire is likely shorted or disconnected. Check the two safety sensor wires where they connect to the logic board (terminals 1 and 2). Look for a break or pinch, especially at the door header bracket.

HEADS UP Never bypass the safety sensors to test. The door will not operate without a solid green light on both sensor eyes.

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