my netgear orbi router won't connect to the internet, all the lights are on though. what gives?

Most likely, the automatic setup didn't get your correct ISP credentials.

First, power cycle: unplug the router, wait 30 seconds, plug it back in. If that doesn't fix it, you need to verify your Internet settings.

1. Open a web browser on a device connected to the Orbi network.
2. Go to orbilogin.com.
3. Log in with username admin and your admin password.
4. Select ADVANCED > Setup > Internet Setup.
5. Review the settings. Ensure you've selected the correct options and typed everything correctly, especially ISP login and password.

If that didn't work, contact your ISP to verify you're using the correct configuration information.

If problems persist after that, contact NETGEAR technical support.