my ninja coffee maker keeps showing "Add Wtr" even though the reservoir is full. help?

The water level sensor isn't making proper contact. The fix is to reset the reservoir connection.

FIX:

1. Remove the water reservoir completely.
2. Re-seat it firmly. Ensure it's properly installed on the hook on the side or back of the brewer and pressed down firmly into the water reservoir base.
3. Ensure the Configurable Water Reservoir Latch on the back is installed securely.
4. Press START BREW to resume the cycle.

IF THAT DIDN'T WORK: The sensor or internal connection may be faulty. Contact Ninja Customer Service at 1-877-646-5288.

HEADS UP: "Add Wtr" means the system doesn't have enough water to complete your selected brew size. If the reservoir is truly full and correctly seated, the error is a sensor issue.