my ninja dualbrew pro's water reservoir feels wobbly and unstable, is it supposed to be like that?

DIAGNOSIS: No. The reservoir is not seated correctly on its base.

FIX:

1. Check the Configurable Water Reservoir Latch on the back of the brewer. Ensure it's installed securely.
2. Remove the water reservoir.
3. Hook the reservoir onto the side or back hook of the brewer.
4. Press the reservoir down firmly into the water reservoir base until it clicks into place.

IF THAT DIDN'T WORK: Inspect the plastic latch and hook for damage. If components are broken, contact Customer Service at 1-877-646-5288 for a replacement part.

HEADS UP: An unstable reservoir can lead to leaks or the brewer not detecting water, which triggers an "Add Wtr" message.