my purifier turns off by itself after a few hours on timer mode, but i didn't set a timer.

— asked by Casey

Quick answer: The Child Lock feature may be inadvertently activated. When Child Lock is on, the unit will automatically power down after 8 hours of continuous operation as a safety precaution.

Diagnosis

The Child Lock feature may be inadvertently activated. When Child Lock is on, the unit will automatically power down after 8 hours of continuous operation as a safety precaution.

How to Fix It

Check the control panel. If the Child Lock icon (a padlock symbol) is illuminated, the auto-shutoff is active. To disable, press and hold the 'Light' button and 'Fan Speed Down' button simultaneously for 3 seconds. The padlock icon will turn off.

If That Didn't Work

A faulty power connection can cause intermittent shutdowns. Ensure the DC plug is fully seated in the unit's port and the wall adapter is firmly plugged in. Try a different wall outlet.

Heads Up

The 8-hour auto-shutoff is a default safety feature when Child Lock is enabled. It is not a malfunction. Refer to the indicator lights to confirm the unit's status before assuming an error.

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