my soundbar just randomly turns itself off after a while even when the tv is still on, how do i stop it?

— asked by Morgan

Quick answer: The auto-standby feature is activating. It triggers after approximately 15-20 minutes of no audio signal detected.

Diagnosis

The auto-standby feature is activating. It triggers after approximately 15-20 minutes of no audio signal detected.

How to Fix It

Disable auto-standby. Press and hold the MOVIE button on the remote for more than 5 seconds until the display shows 'A.STBY OFF'. The soundbar will now stay on until you manually power it off.

If That Didn't Work

If it's still powering down, the issue is likely a lost audio signal from your TV. Check your TV's audio output settings to ensure it's continuously sending a signal (e.g., set audio output to 'PCM' instead of 'Auto' or 'Bitstream' for stability).

Heads Up

With auto-standby off, remember to turn the soundbar off when not in use. It draws about 5W in idle, which adds up over time. The power indicator will remain amber instead of white when it's in standby.

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