subwoofer just stopped working with my denon soundbar, no bass at all, it's powered on though.

— asked by Riley

Quick answer: The wireless link between the soundbar and subwoofer has been lost. This is common after a power surge or if you moved the units.

Diagnosis

The wireless link between the soundbar and subwoofer has been lost. This is common after a power surge or if you moved the units.

How to Fix It

On the back of the subwoofer, press and hold the LINK button for 3 seconds until its indicator blinks rapidly. Within 30 seconds, press and hold the LINK button on the back of the soundbar until its display shows 'LINK'. They should reconnect within a minute.

If That Didn't Work

Perform a full system reset. Unplug both units from power for 10 minutes. Plug the subwoofer in first, wait for its light to settle, then plug in the soundbar. They often auto-repair after a cold restart.

Heads Up

The subwoofer and soundbar need to be within about 6 meters line-of-sight for a stable wireless connection. Concrete walls or large metal objects can block the signal.

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