Question 1

the buttons on my blender base are stuck or really hard to press

Accepted Answer

DIAGNOSIS Sticky liquids (smoothie, syrup, etc.) have seeped under the rubberized button membrane and dried, gluing it down. FIX Clean the control panel without letting moisture inside the electronics. Unplug the blender. Dampen a cloth with a mild soapy water solution or isopropyl alcohol (rubbing alcohol). Wring it out so it's damp, not wet. Wipe the button area thoroughly, working the solution into the seams around each button. Press each button repeatedly while cleaning to work the cleaning fluid underneath. Use a dry cloth or cotton swab to absorb any moisture and dry the area completely. IF THAT DIDN'T WORK If the buttons are physically damaged or the membrane is torn from prying, the control panel is not user-serviceable. The entire motor base would need to be replaced. HEADS UP Never submerge the motor base or run it under water. Clean spills on the control panel immediately before they dry and harden.

Question 2

why does my blender smell like burning plastic or electrical when i use it

Accepted Answer

DIAGNOSIS The motor is overheating. This is caused by either excessive load (blending too long or too-thick contents) or a failing motor where internal components are burning. FIX Stop use immediately and address overload habits. Unplug the blender and let it cool completely. For future use: Never run the blender continuously for more than one minute. Use the pulse function for tough tasks. Ensure you add sufficient liquid. The blades must be covered to create a vortex and avoid a stagnant, jammed mass. Clean any debris from the vent slots on the bottom or sides of the motor base to improve airflow. IF THAT DIDN'T WORK If the smell returns immediately on the next brief, normal use (like blending water), the motor insulation or wiring is degrading. This is a critical failure. Do not use the appliance again. It is a fire hazard. HEADS UP The burning smell is a serious warning. Ignoring it can lead to complete motor seizure, electrical short, or fire.

Question 3

black and decker blender blade seems loose and wobbly even when screwed onto the jar

Accepted Answer

DIAGNOSIS The blade assembly is not one solid piece; it has a bearing that allows it to spin. Some side-to-side play is normal, but excessive wobble means the bearing is worn out or the central shaft is bent, often from hitting a hard object like ice. FIX Diagnose the source of the wobble. With the jar empty and unplugged, spin the blade by hand. It should spin smoothly with a slight, quiet whir. If it grinds, catches, or has more than 1/8 inch of side-to-side movement, it's faulty. Inspect the blades for obvious bends. A bent blade will strike the side of the jar. IF THAT DIDN'T WORK The blade assembly is a sealed unit and cannot be repaired. You must replace the entire blade and gasket assembly. It's a standard part for this jar size. HEADS UP Do not use a wobbly blade assembly. It creates an unbalanced load that can damage the motor's drive coupling and is a safety risk. Replace it immediately.

Question 4

the lid for my black+decker blender is so hard to get on and off the jar

Accepted Answer

DIAGNOSIS The silicone sealing ring on the underside of the lid has swollen or become misaligned, creating excessive friction. This is often caused by dishwasher heat. FIX Remove the clear plastic center piece of the lid (the fill cap). Pop out the large black silicone ring from the main lid. Wash and dry the ring thoroughly, then ensure it's seated perfectly in its channel in the lid—no rolling or bulging. Apply a tiny amount of food-safe mineral oil or vegetable oil to the outer edge of the silicone ring to lubricate it. Wipe off any excess. IF THAT DIDN'T WORK The lid or jar lip may be warped from impact or extreme heat. Check for any visible cracks or distortions. A warped lid won't seal properly and is a safety hazard; it must be replaced. HEADS UP Hand-wash the lid, especially the silicone seal. The dishwasher's heat cycle is the primary cause of silicone swelling and degradation.

Question 5

my blender turns on but only works on the lowest speed, any higher setting and it just stops

Accepted Answer

DIAGNOSIS The motor is weak, likely due to a failing capacitor or worn motor brushes (internal components). It has enough power for low demand but bogs down and triggers the thermal cut-off under higher load. FIX First, rule out user error and simple overload. Ensure you're not starting on a high speed (like 10). Always start on 1 and gradually increase. Make sure the contents are liquid enough. Add more liquid if blending is too thick. Use the pulse function for tough items instead of holding a high speed continuously. IF THAT DIDN'T WORK The issue is internal. For this model, repairing the motor or capacitor is generally not cost-effective or user-serviceable. The symptom indicates the motor base is failing and likely needs replacement. HEADS UP Continuously trying to run it on high speed when it's failing can permanently burn out the motor. If basic troubleshooting doesn't restore full function, stop using it to prevent a safety hazard.

Question 6

how do i get the smell out of my bl2010bg blender jar, it stinks like old smoothie

Accepted Answer

DIAGNOSIS Odor is trapped in the silicone gasket and under the blade assembly seal, where tiny food particles ferment. FIX Deep clean the entire sealing system. Disassemble the jar: unscrew the blade assembly, remove the gasket. Soak the gasket, blade assembly, and jar in a solution of warm water and baking soda (or a 50/50 water and white vinegar mix) for 30 minutes. Use a small brush (like a toothbrush) to scrub the groove in the jar and the ridges of the blade assembly. Rinse thoroughly and air-dry completely before reassembling. IF THAT DIDN'T WORK For persistent smells, make a paste of baking soda and water, spread it on the interior of the jar and on the gasket, let it sit for an hour, then rinse. The baking soda absorbs odors. HEADS UP Never store the blender jar assembled with the lid on if it's even slightly damp. Always disassemble, dry all parts, and store loosely to allow airflow.

Question 7

black & decker blender leaking all over the counter from the bottom of the glass jar

Accepted Answer

DIAGNOSIS The silicone gasket (the black rubber ring) seated under the blade assembly is either missing, incorrectly installed, worn out, or has food debris preventing a seal. FIX Unscrew the blade assembly from the bottom of the glass jar. Remove the black silicone gasket. Clean it and the groove it sits in thoroughly. Re-seat the gasket perfectly flat in its groove—no twists or folds. Screw the blade assembly back on tightly by hand. Do not use tools. Test with water before blending. IF THAT DIDN'T WORK The glass jar itself may have a hairline crack, often near the bottom threads. Inspect it closely. A cracked jar cannot be repaired and must be replaced. HEADS UP Always hand-wash the gasket and blade assembly. Dishwasher heat warps and degrades the silicone over time, causing leaks.

Question 8

my black and decker blender just makes a humming noise but the blades don't spin when i turn it on

Accepted Answer

DIAGNOSIS The motor is seized or jammed, most likely from overloading the jar with too much thick or frozen content. The thermal overload protector has kicked in to prevent burnout. FIX Unplug the blender immediately. Remove the jar from the motor base and manually try to spin the blade assembly by hand. If it's stuck, carefully dislodge any jammed food with a utensil. Let the motor base cool down completely, which can take up to 30 minutes. Plug it back in and try running it with just a cup of water in the jar to see if it spins freely. IF THAT DIDN'T WORK The drive coupling (the plastic square socket on the motor shaft that mates with the blade assembly) may be stripped. You'll need to inspect it. If the square edges are rounded off, the motor spins but doesn't turn the blades. This requires replacing the coupling or the entire base. HEADS UP Never force the blade assembly onto the base—it should slide on smoothly. Forcing it is a common cause of stripping that coupling.

BLACK+DECKER Countertop Blender with 6-Cup Glass Jar, 10-Speed Settings, Black, BL2010BG

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